How FollowUp handles HR and candidate data.

Information We Collect

FollowUp stores information that HR users, candidates, employees, or admins submit through the software. This may include names, phone numbers, email addresses, job details, salary details, experience, notice period, resumes, photos, employee documents, leave requests, requirements, remarks, and account login details.

How We Use Information

• To operate candidate submission, requirement, leave, employee, and dashboard features.
• To let HR users review, search, update, export, and download records according to their plan.
• To maintain account access, security, support, billing, and service communication.
• To improve performance, reliability, and product workflows.

Uploads and Candidate Records

Files uploaded through FollowUp are used for HR workflow purposes, such as reviewing resumes, interview forms, employee documents, and related records. HR users are responsible for sharing form links appropriately and collecting only the information they need for legitimate hiring or employee management work.

Security and Retention

We use practical safeguards such as authenticated access, session controls, CSRF protection, upload validation, and plan-based access controls. Data is kept while it is needed for the HR account, legal, operational, support, or backup purposes. Users can contact us for deletion or correction requests.

Sharing

FollowUp does not sell HR or candidate records. Information may be shared only when needed to operate the service, comply with law, protect the service, support the account, or process infrastructure and hosting needs.

Contact

For privacy requests, contact team.infodatalabs@gmail.com. If your company uses FollowUp, you may also need to contact your HR administrator for candidate or employee record changes.